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Startups: Tools Are Bought, Transformations Are Sold

One thing that I wish I had learned earlier in my entrepreneurial career is this: Tools are bought, transformations are sold. Here's a clip of a talk I gave at the SaaStr conference that elaborates on this.     First, let's talk about the difference? What do I mean by tools, and what do I mean by transformations?...

5 Tips For Choosing The Best Domain Name For Your Startup

The following is a guest post by Joe Uddeme the founder of Name Experts. Joe started the company 12 years ago and specializes in complex domain, purchases and sales. I’m a client of Joe and have used him for a number of domain purchases -- but am otherwise not affiliated. I do not make any money should you use Joe’s company. I just found his expertise...

What's BitClout? Late Night Conversations With Myself

Disclaimer: I am not an investment advisor or a lawyer. Don’t invest money (fiat or crypto)  based on anything you read  here.This blog post is for entertainment purposes only. Disclosure: I do not own any shares in BitClout (but would like to). Me: Sorry we haven’t chatted in a while, I’ve been up late nights playing around on BitClout. Other...

A Weird and Wacky Approach To Angel Investing

An Odd Start To My Angel Investing I started my first company at around the age of 24. It was called Pyramid Digital Solutions and it was a CRM (Customer Relationship Management) company in the financial services vertical. I bootstrapped it, ran it for about 10 years and then sold it to a large software company in an all cash, no attachments deal....

Does Hiring An MBA Reduce Your Startup's Chances Of Success?

MBAs have had a bad rep in the startup world for a while now. This short, fun video I did captures the sentiment -- and also answers the question: Does hiring an MBA into your startup reduce its chances of success?   The video shares a story from the early days of HubSpot.  Here's my advice: Don't shy away from hiring the...

Why I Bought Roblox Shares, Despite Disliking Their Games

I've spent some time on Roblox. My reason is simple. I have a 10 year old son, and he likes loves it (second only to Minecraft).  I'll be honest. I do not like the games on Roblox. I find them formulaic and repetitive. Many of them also have what's called "the grind" where you have to mindlessly click on something in order to make some arbitrary...

The Secret To Making Customer Relationships A Superpower

Every company wants great relationships with its customers. The question what does it take to truly turn your connection with customers into a superpower? Let's start very simply. The most obvious (and most common) way to deepen a customer relationship is to ask for customer feedback so that you can improve your product. You do NPS (Net Promoter...

FlashTags: A Simple Hack For Conveying Context Without Confusion

The following was originally written as a post on the internal HubSpot wiki a couple of years ago. At the request of several fellow entrepreneurs (hi, Wade from Zapier!) I've mentioned this to, I'm sharing it publicly for the first time. Hope you find it useful. -Dharmesh From HubSpot Wiki, July 19, 2017 One of the things I struggle with is...

Startups Are Winning the Remote Work Game. Here’s the Data That Proves It.

Today the State of Remote Work 2017 report revealed that 63% of people in product and engineering roles work remotely at least once per week, which is 21% more than the average. Along with key findings on how remote work is changing the workplace, the report also revealed that startup environments may be a particularly strong match for remote work. Why...

Secret To SaaS Success: Recognize That You're Not Selling Software

I've been working in the software industry for over 25 years. Pretty much my entire professional career (if you don't count that stint as a night clerk at Red Roof Inn). Back in the late 1900s, when you sold software, you sold software. What your company produced was a large set of properly aligned bits (software). You then got those bits to your...

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