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Three Steps to Fostering a Learning Culture That Delivers Innovation To create the technology solutions to the world’s biggest problems, companies need more than just technologically savvy staff — they need a workplace culture that supports continuous learning and teamwork. Developing such a culture requires leaders to focus on optimism, the celebration...

Three Steps to Building a Learning Culture That Delivers Innovation

Many of the biggest, most daunting challenges of our time need technological solutions as quickly as possible. And all over the world, there are teams of scientists, engineers, and business leaders looking to create those solutions. But it takes more than expertise, hard work, and determination to come up with them. It takes a culture that supports...

Why Leaders Resist Empowering Virtual Teams

Image courtesy of Gary Waters/theispot.com For Indira, a midlevel manager in the financial services industry, leading a virtual team has been stressful.1 Now that everyone no longer works in the same office space, opportunities for spontaneous check-ins are limited, so it’s tough to know exactly how or when people are having trouble doing their jobs....

The Human Factor in AI-Based Decision-Making

AI now has a firm footing in organizations’ strategic decision-making processes. Five years ago, less than 10% of large companies had adopted machine learning or other forms of AI, but today 80% of them make use of the technology.1 Whether it is Amazon integrating algorithms into its recruiting processes or Walmart using AI for decisions about product...

The Best of This Week

Get More From Your Innovation Efforts To innovate successfully, you must first determine what type of change you want to achieve, whether it be strengthening the trajectory of your existing path or fundamentally reinventing your business. Each of the three primary types of strategic innovation requires specific strategies to help businesses achieve...

AI-at-Scale Hinges on Gaining a ‘Social License’

In January 2020, an unknown American facial recognition software company, Clearview AI, was thrust into the limelight. It had quietly flown under the radar until The New York Times reported that businesses, law enforcement agencies, universities, and individuals had been purchasing its sophisticated facial recognition software, whose algorithm could...

Building an Organizational Approach to Responsible AI

Image courtesy of Laura Wentzel As technology has advanced and become ubiquitous in our lives, a common philosophical question is whether technology itself is neutral. There are many good arguments to be made that it is — and that it is how technology is used and deployed that creates good or bad outcomes for individuals, companies, and society....

The Innovator’s Mindset: Creating a Better Tomorrow With AI

Related Reading S. Ransbotham, S. Khodabandeh, and K. Firth-Butterfield, Tech and Ethics: The World Economic Forum’s Kay Firth-Butterfield on Doing the Right Thing in AI, MIT Sloan Management Review, Nov. 17, 2020. In recent history, automation enabled modernization. Now we must ask, how can artificial intelligence inspire innovation? With use...

Effective Innovation Begins With Strategic Direction

When speaking with global executives, we often ask them, “What’s one thing your company needs to improve?” Their word choice varies by region, but their response is usually the same: the ability to derive more value from their companies' investments in innovation. More often than not, the underlying problem is that innovation is assumed to be an...

Designing Ethical Technology Requires Systems for Anticipation and Resilience

Image courtesy of Laura Wentzel Concerns about the responsible use of technology are growing as use cases and applications become more sophisticated and ubiquitous across organizations and society. Within the context of AI, recruiting technology company HireVue began experimenting with facial recognition algorithms to filter job applicants based...

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