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Harvard Business School Working Knowledge offers business practitioners a first look at cutting-edge research and thinking from more than 200 HBS faculty.

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Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

Women and people of color tend to minimize their identities in professional situations, but highlighting who they are often forces others to check their own biases. Research by Edward Chang and colleagues.

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

Payday lenders have been accused of exploiting poor consumers, but traditional banks exact a similar toll through overdraft fees. Research by Marco Di Maggio and Emily Williams shows how seemingly innocuous checking accounts can become vehicles for financial distress.

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Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

Online reviews by employees can signal internal factors that raise the risk of scandal. Research by Dennis Campbell, who analyzed reviews of 4,000 companies, offers insights for managers trying to prevent misdeeds long before they happen.

Why Digital Is a State of Mind, Not a Skill Set

You don't have to be a machine learning expert to manage a successful digital transformation. In fact, you only need 30 percent fluency in a handful of technical topics, say Tsedal Neeley and Paul Leonardi in their book, The Digital Mindset.

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

Working for yourself might bring freedom and autonomy, but it increasingly comes with a major risk: low pay. Research by William Kerr explores the shifting sands of self-employment.

Why Companies Raise Their Prices: Because They Can

Markups on household items started climbing years before the COVID-19 pandemic. Companies have realized just how much consumers will pay for the brands they love, says research by Alexander MacKay.

College Degrees: The Job Requirement Companies Seek, but Don't Really Need

Hiring platforms routinely screen out experienced candidates simply because they aren't college graduates. With millions of openings going unfilled, Boris Groysberg says that companies should look for skills instead of degrees.

Can a Social Entrepreneur End Homelessness in the US?

Desperate for Talent? Consider Advancing Your Own Employees First

What would it take to build the skills your company needs in your current workforce? Joseph Fuller and Manjari Raman offer a new playbook for a historic talent crunch with no end in sight.

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