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Designing Behaviour Change: A Behavioural Problem/Solution Matrix

Human behaviour as a new design focus after design for human experience. “Behavioural design has emerged as a critical new area of research and practice. However, despite the development of extensive lists of possible problem features and suggested solution principles there is little guidance on how these should be connected. Therefore, in this work...

An uneven history of content strategy

A useful retrospective and curated overview of significant people, events, and publications on content strategy. “Content strategy has been around longer than most people think. It has, like so many other fields of practice, been called by different names, and has evolved along with the enabling technologies. Digging into the history of the manipulation,...

Design Inquiry Through Data

From the caves of design research. “The emergence of the internet and subsequent massive data collection and storage is creating vast opportunities for design research and practice. In this dissertation, we investigate the interrelationship between design and data science practices and explore data as a new creative lens for design inquiry. While...

Usability Diverges, Media Converges, Design Remerges

The evolution of HCI has followed many roads. “UX divergence into interaction and service design shows that creative design must be a good thing. However, it must also be a real thing, not a sanitized “safe for work” substitute from Design Thinking or Agile development. Creative design is mostly not scientific. Attempts to impose rational systematic...

UX design in online catalogs: Practical issues with implementing traditional knowledge labels

UX design and knowledge disclosure through a new type of labels (a.k.a. tags). “At the center of the evolving debates of open access and intellectual property in memory institutions is a long history of excluding Indigenous Peoples from conversations concerning the access and use rights to their belongings. In recent decades many memory institutions...

Information Design for Healthcare

Still a vibrant field for any industry. “For years, there has been a disparity in the understanding between the medical community and the general population. Despite the fact that every single individual possesses a body, most of us are not aware of how they work and how we can take care of them better. There are many reasons for this — firstly, medical...

Reliability and Validity: Ensuring a Foolproof UX Research Plan

I rather go for a full proof research plan. “Both reliability and validity are necessary ingredients for determining the overall success of a research project (…). Let us now see how we can estimate the reliability of our research findings and ensure the validity of the methods used in our research plan.” Pallabi Roy Singh a.k.a. @pallabi1220 ~...

UX Roadmaps: Definition and Components

Hit the road Jakob! “A UX roadmap is a high-level, living artifact that prioritizes and communicates a UX team’s future work and problems to solve.” Sarah Gibbons ~ Nielsen Norman Group ★

Information and information architecture: The BIG picture

Information and information architecture: Alive and kicking. “Information architecture is the process of categorizing and organizing information to create structure and meaning. To give this context, this article explores not only the basics of information architecture, but also the broader view of the information age, how we use information and how...

UX Writing: The Art of Designing Conversations

A new UX-related discipline emerges. “It refers to the practice of writing small pieces of text that intend to help or guide users on various touchpoints as they interact with an interface. It primarily aims to establish a medium of communication between the user and the interface. It also helps in mending (or evading) any potential conflicts or discrepancies...

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