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What Is a Good User Experience?

By Sarah Pagliaccio Welcome to the first edition of my new column: A Better Future: Designing for good in a changing world. My hope is that this column will be a natural extension of the two series I’ve previously written for UXmatters, “Understanding Gender and Racial Bias in AI” and “The State of UX Design Education.” My goal is to continue educating...

Why Understanding Business Objectives Is Imperative to Good Design

By Manik Arora Most UX designers I know are constantly working to improve their craft through learning more about User Experience or experimenting with new and exciting UX tools and technologies. This is a positive quality that may be a byproduct of the UX design process itself, which is heavily predicated on constant improvement, experimentation,...

Mentoring to Lead Meaningful Cultures

By Daniel Szuc and Josephine Wong In the 21st century, work is busy and often distracted. This reality can deprive us of moments to stop, pause, and take the time necessary for reflection and consider the implications and importance of mentoring in leading meaningful cultures. This situation has been complicated even further by the global pandemic,...

Laying the Groundwork for Fulfillment

By Justin Dauer In early September 2021, I gave the opening keynote “Our Imperatives: Connection and Fulfillment,” at UXPA International’s conference in Baltimore, Maryland. The crux of the talk revolved around how creating with a deep level of fulfillment translates to connection: both our own connection to our work and the connection of those...

Rows and Columns, Part 2: Using Formulas to Tally Data

By Michael A. Morgan In “Rows and Columns, Part 1: Jump-starting Analysis Using Spreadsheets,” I revealed the magic of using filtering, drop-down menus, and checkboxes in analyzing your user-research projects. Now in Part 2, I’ll discuss how you can use formulas to make your analyses easier to understand. If you’re new to using spreadsheets,...

Wrangling Difficult Usability Testing Participants, Part 2

<p class="author">By <a href="https://www.uxmatters.com/authors/archives/2009/10/jim_ross.php">Jim Ross</a></p> <p>Several years ago, I wrote a <em>UXmatters</em> column titled “<a href="https://www.uxmatters.com/mt/archives/2017/09/wrangling-difficult-usability-test-participants.php" title="Wrangling...

Fostering Positive Environments for Remote Work, Part 2

<p class="author">By <a href="https://www.uxmatters.com/authors/archives/2017/02/jon_walter.php">Jonathan Walter</a></p> <p>In <a href="https://www.uxmatters.com/mt/archives/2021/08/fostering-positive-environments-for-remote-work-part-1.php" title="Part 1">Part 1</a> of this two-part series, I shared my...

How to Be Really Good at Losing

<p class="author">By <a href="https://www.uxmatters.com/authors/archives/2012/02/baruch_sachs.php">Baruch Sachs</a></p> <p>One program I helped develop and now lead at my company is an innovative, deep-level customer-engagement program that combines design thinking, business-value analysis, and enterprise architecture...

When UX Designs for Difficult Tasks Must Be User Friendly

<p class="author">By <a href="https://www.uxmatters.com/authors/archives/2006/03/janet_m_six.php">Janet M. Six</a></p> <p>This month in Ask UXmatters, our expert panel discusses how to handle a company’s insistence that you make an application user friendly upon its first use—even if the task for which you’re designing...

Book Review: Articulating Design Decisions

<p class="author">By <a href="https://www.uxmatters.com/authors/archives/2018/06/d_ben_woods.php">D. Ben Woods</a></p> <p><img src="https://www.uxmatters.com/mt/archives/2021/09/images/Cover_ArticulatingDesignDecisions.jpg" alt="Cover: Articulating Design Decisions" width="300" height="450" class="book-image-float-right"...

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