UXmatters

Insights and inspiration for the user experience community

Latest articles

Designing Mobile Tables

By Steven Hoober Tables have an undeserved reputation for being evil and wrong in the digital environment. We’re now deeply into an era when developers code tabular data into Web pages using CSS tricks because the perceived overuse of tables for layout in Web 1.0 has resulted in a tables are bad mantra throughout the Web design and development...

Building Narrative into Your User Interface, Part 1

By Jonathan Walter Has a developer or stakeholder ever informed you that your user-interface (UI) design deliverables were oversimplifying things or were portraying systems and workflows differently from the way they actually worked at a programmatic level? Perhaps they criticized you for creating order on top of the chaotic underpinnings of...

How Nondesigners Contribute to Designing the Right Things

By Jacopo Cargnel “Design the right things versus designing things right.” About five years ago, I began hearing this expression more frequently. At that time, I was in the middle of an exciting, mind-changing experience: my company had given me the chance to relocate to Vienna, Austria. From one day to the next, I had landed in another city,...

Integrating Design Thinking into Organizations

By Lassi A. Liikkanen What can your company learn from other organizations’ failures in embracing design? Embrace the best ideas from the experiences of thousands of organizations who have taken a shot at becoming more design driven! Many now accept that design, in a broad sense, can boost any company’s shareholder value. Therefore, companies...

Mobile User Experience Design

By Charles Richards The goal of mobile UX design is the design of positive experiences for the people who use mobile devices, wearables, and the services and apps that run on these devices. Mobile UX design focuses powerfully on both discoverability and efficiency. The success of a mobile app depends solely on how well it engages the feelings and...

Redefining Service-Channel Strategies Amidst COVID-19 Impacts

By Laura Keller In the not-too-distant past, I recall companies’ forcing me to call them to resolve any issues I had. Whether it was my bank, my cable company, or my health-insurance provider, I first tried to find answers and support on their Web site, then if I couldn’t get the help I needed online, I’d reluctantly call customer service. The...

Is Your User Experience Saving the World?

By Amy Arden Recent months have brought an extraordinary number of simultaneous crises—from the global pandemic of COVID-19 to high unemployment and economic uncertainty to systemic social injustices. Any one of these events alone would be destabilizing. Taken together, they place individuals and societies under unprecedented strain. More than...

Book Review: The Innovation Stack

By D. Ben Woods Have you ever encountered something in our world that was so obviously wrong that you knew it needed to be fixed? Did you ever have the chutzpah to think you had the power to make the world better? Jim McKelvey has—quite a few times, actually. He is the cofounder of Square, the point-of-service system that started out as a way of...

UX Design for Compliance-Heavy Applications

By Janet M. Six This month in Ask UXmatters, several UX professionals who belong to our panel of experts discuss creating innovative UX designs for compliance-heavy industries. First, our panelists discuss the impact of regulations on our ability to create innovative designs and how these constraints can actually be helpful. Then, our experts...

Remote User Research: The Time Is Now

By Jim Ross For many years, UX research professionals have been able to conduct their user research either remotely or in person. But now the COVID-19 pandemic has made remote user research the only option for the foreseeable future. In-person research requires close contact with participants so isn’t safe in a world that requires social distancing....

Discover, share and read the best on the web

Subscribe to RSS Feeds, Blogs, Podcasts, Twitter searches, Facebook pages, even Email Newsletters! Get unfiltered news feeds or filter them to your liking.

Get Inoreader
Inoreader - Subscribe to RSS Feeds, Blogs, Podcasts, Twitter searches, Facebook pages, even Email Newsletters!