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AWS Contact Center Day – July 2021

Earlier this week, I ordered from Amazon.fr a box of four toothpaste tubes, but only one was in the box. I called Amazon’s customer center. The agent immediately found my order without me having to share the long order number. She issued a refund and told me I even can keep the one tube I received, no return was needed.  As a customer, I can’t ask for...

Amazon EBS io2 Block Express Volumes with Amazon EC2 R5b Instances Are Now Generally Available

At AWS re:Invent 2020, we previewed Amazon EBS io2 Block Express volumes, the next-generation server storage architecture that delivers the first SAN built for the cloud. Block Express is designed to meet the requirements of the largest, most I/O-intensive, mission-critical deployments of Microsoft SQL Server, Oracle, SAP HANA, and SAS Analytics on...

Hybrid Threat Protection with Sumo Logic Cloud SIEM Powered by AWS

IT security teams need to have a real-time understanding of what’s happening with their infrastructure and applications. They need to be able to find and correlate data in this continuous flood of information to identify unexpected behaviors or patterns that can lead to a security breach. To simplify and automate this process, many solutions have...

Paging Doctor Cloud! Amazon HealthLake Is Now Generally Available

At AWS re:Invent 2020, we previewed Amazon HealthLake, a fully managed, HIPAA-eligible service that allows healthcare and life sciences customers to aggregate their health information from different silos and formats into a structured, centralized AWS data lake, and extract insights from that data with analytics and machine learning (ML). Today, I’m...

Amazon Simple Queue Service (SQS) – 15 Years and Still Queueing!

Time sure does fly! I wrote about the production launch of Amazon Simple Queue Service (SQS) back in 2006, with no inkling that I would still be blogging fifteen years later, or that this service would still be growing rapidly while remaining fundamental to the architecture of so many different types of web-scale applications. The first beta of SQS...

Easily Manage Security Group Rules with the New Security Group Rule ID

At AWS, we tirelessly innovate to allow you to focus on your business, not its underlying IT infrastructure. Sometimes we launch a new service or a major capability. Sometimes we focus on details that make your professional life easier. Today, I’m happy to announce one of these small details that makes a difference: VPC security group rule IDs. A...

Prime Day 2021 – Two Chart-Topping Days

In what has now become an annual tradition (check out my 2016, 2017, 2019, and 2020 posts for a look back), I am happy to share some of the metrics from this year’s Prime Day and to tell you how AWS helped to make it happen. This year I bought all sorts of useful goodies including a Toshiba 43 Inch Smart TV that I plan to use as a MagicMirror, some...

Planetary-Scale Computing – 9.95 PFLOPS & Position 40 on the TOP500 List

Weather forecasting, genome sequencing, geoanalytics, computational fluid dynamics (CFD), and other types of high-performance computing (HPC) workloads can take advantage of massive amounts of compute power. These workloads are often spikey and massively parallel, and are used in situations where time to results is critical. Old Way Governments, well-funded...

Customize and Package Dependencies With Your Apache Spark Applications on Amazon EMR on Amazon EKS

Last AWS re:Invent, we announced the general availability of Amazon EMR on Amazon Elastic Kubernetes Service (Amazon EKS), a new deployment option for Amazon EMR that allows customers to automate the provisioning and management of Apache Spark on Amazon EKS. With Amazon EMR on EKS, customers can deploy EMR applications on the same Amazon EKS cluster...

Amazon CodeGuru Reviewer Updates: New Java Detectors and CI/CD Integration with GitHub Actions

Amazon CodeGuru allows you to automate code reviews and improve code quality, and thanks to the new pricing model announced in April you can get started with a lower and fixed monthly rate based on the size of your repository (up to 90% less expensive). CodeGuru Reviewer helps you detect potential defects and bugs that are hard to find in your Java...

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