Human-Centered DesignAt Atlassian, the core of our product innovation and development centers on Human-Centered Design (HCD). This approach is not just a methodology for us; it’s a mindset spread throughout our design process. Our teams, committed to HCD principles, prioritize understanding and empathizing with our users. We actively engage with them...

Researchers. What are they? What do they do? How many sides do they have?You’ve come to the right place to get some answers. As a UX researcher, I’m going to show you why you absolutely need a someone like me in your design team, and how to best work with me to help you reach your goals.What, exactly, is a ‘researcher’?In this case, I’m talking about...

Tried and tested ideas to ensure your UX insights have an impactIllustration by Peter DickisonAnother research project, another report or slide deck… yawn. If you follow this routine for each of your projects, socializing your research can slowly put you to sleep. And if it’s boring to you, then it’s probably boring to your team. Perhaps their eyes...

Illustration by Peter DickisonIn 1935, 102 cane toads were introduced to Australia to control the population of cane beetles and French’s beetles that threatened the profitable sugar cane industry. Fast forward to today, there are now an estimated 200 million cane toads in Australia, an invasive plague that destroys native species and spreads disease.Via...

Photo by Katrin Hauf on UnsplashHow to audit your content with UX heuristicsI froze for a minute. Audit the what? A content hub with 282 pages manually? Err…sure, let’s do it!“A content audit gives a holistic view of what’s working and what isn’t.” (Claire Brain, Head of Copywriting, Boom Online Marketing)If you’re not familiar with content strategy — it’s...

Photo by Harry Quan on Unsplash: A close-up of an eye with a rainbow stripe of light overlapping it.“Great things are done by a series of small things brought together.” Vincent Van GoghSmall things can have a big impact.Did you know there are different types of color blindness? In Australia, about half a million people live with some degree of color...