The Product Experience

The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultan

Latest articles

You Are the Product – Kristina Walcker-Mayer on The Product Experience

Product people have a lot of things in common: we’re curious, we like connecting the dots, we try to solve more problems than we create, we get bored easily, we’re pretty social (even if we also identify as introverts), and we enjoy looking at things at both a tactical and strategic level. Unfortunately, we’re also [...] Read More... The post You...

Forever Employable – Jeff Gothelf on The Product Experience

Working in product is a dream job for lots of people but sustaining a dream career certainly isn’t without challenges. There are problems around burnout, advancement, the challenges of specialisation, and in being a generalist. Jeff Gothelf has been there. He woke up one day and realised that his path forward as a design leader [...] Read More... The...

Build Relationships With Your Customers – Fabrice des Mazery on The Product Experience

Over the course of lockdown, how we maintain relationships with our nearest and dearest has been tested. But Fabrice des Mazery, CPO at Thiga, suggests the skills we’ve honed during this time can actually be useful in building relationships with our customers. In this episode, sponsored by Amplitude, he draws on his experience at Deezer, [...] Read...

Breaking Into Product – Shaun Russell on The Product Experience

Berlin-based Product Coach Shaun Russell was always destined to work in Product. He co-founded Audiobubble while still in school and gave himself all the responsibilities of a Product Manager years before ever hearing of the title. In the years since he’s put a lot of thought into the development of his practice and has spoken [...] Read More... The...

Making Better Predictions – Margaret Heffernan on The Product Experience

If 2020 has taught us anything, it’s that predicting the future is hard and in this episode, sponsored by Amplitude, we turn to Margaret Heffernan to learn how to do it better. She’s a captivating speaker with more than 12 million views of her TED talks and a prolific writer who recently published Uncharted: How To [...] Read More... The post Making...

The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience

One of the critical skills never mentioned in the job description is being a great meeting facilitator. We’ve all been thrust into the situation of trying to wrangle a room full of people into working together to create a strategy, generate a plan, or get past a roadblock. Elena Astilleros has been there, too – [...] Read More... The post The Invisible...

World Product Day Special – 10 Years of ProductTank, Arne Kittler & Selena Hadzibabic on The Product Experience

The story of the first ProductTank – held in the back room of a London pub, arranged by Martin Eriksson, attended by a handful of people – has been told many times. And so, to celebrate the 10th anniversary, we wanted to hear from someone else who was there, in the room, when it all [...] Read More... The post World Product Day Special – 10 Years...

Making Decisions That Scale – Julia Whitney on The Product Experience

In previous roles, Julia Whitney led teams at WGBH and the BBC, so she’s familiar with rooms full of people in meetings where decisions not only don’t get made, they’re sometimes actively avoided. Now an executive and leadership coach, she’s devoted a lot of time over the last few years to working with teams on [...] Read More... The post Making Decisions...

Troubleshooting Agile – Jeffrey Fredrick & Douglas Squirrel on The Product Experience

One of the tropes we’ve heard again and again is that product people don’t actually build anything. We’re not designers (except when we are) or engineers (unless we can code) or anything actually, y’know, useful. What that viewpoint misses is that we build understanding, alignment, and purpose – and that our best tool is conversations. [...] Read More......

90% of Everything is Crap – Adrian Howard on The Product Experience

At ProductCamp Southwest UK earlier this year, Adrian Howard ran a session that focused on something he termed ‘Sturgeon’s biases‘ – where he talked about how the experience of being in a community was not evenly distributed, about the fact that like-minded people tend to group together, and that 90% of everything is crap. We [...] Read More... The...

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