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The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultan

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Cracking the PM Career – Jackie Bavaro on The Product Experience

When we talk about product strategy, we often go back to the double diamond approach: identify the problem that you need to solve, then work on creating & optimising a solution for it. There’s a similar approach to Product careers — first, we need to get the job, then we need to excel in it.  [...] Read more » The post Cracking the PM Career –...

Remote Research – Anna Lee Anda on The Product Experience

For most of us, the way that we conduct user research has been different during a year of lockdowns.  Not so much for Anna Lee Anda, UX Research Manager at Zendesk — as someone with a global customer base, she’s been working with these techniques for ages. She joined us on the podcast to talk [...] Read more » The post Remote Research – Anna Lee Anda...

The Product Experience podcast: Your top 10 episodes

So far, 2021 is turning out to be a pretty special year for The Product Experience podcast. Our 100th episode aired, we were shortlisted in the Publisher Podcast Awards, the pod even got a little facelift as part of our brand refresh. We think that’s all worth celebrating! So, with more than 100 episodes to [...] Read more » The post The Product Experience...

Metrics of Success – Rik Higham on The Product Experience

We all know that we need to measure what matters; that if it’s not measured, then it’s not managed. We know that we need to have a North Star; that we need to run A/B tests; and that A/B tests are awful. We also know there’s a massive difference between what we read in the [...] Read more » The post Metrics of Success – Rik Higham on The Product Experience...

Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience

How much should you be charging? Are you leaving money on the table, or are you scaring away potential customers? Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders. In this episode, sponsored by Hotjar, listen [...] Read more » The...

Estimating Complexity – Liz Keogh on The Product Experience

Estimation is a dark art — get it wrong, and your stakeholders will never forget (or forgive). We talked with agile consultant Liz Keogh about how to get this right, who estimates are for, her invaluable scale for estimating complexity, and how to pronounce the word Cynefin. In this episode, sponsored by Hotjar, listen to learn [...] Read more » The...

Managing Internal Tools – Emily Patterson on The Product Experience

There’s no glory in working on internal tools – no one ever gives you credit for success, it’s almost impossible to recruit for, and there’s never enough time to fix all of the things that are needed. It’s no wonder that we don’t talk about it very often. But they’re the key to making lots [...] Read more » The post Managing Internal Tools – Emily...

Getting Started with JTBD – Mike Belsito on The Product Experience

One of the key things to do in any product lifecycle is to review if it’s meeting your user’s needs. The last time we sat down to do this for the podcast, we decided to use the Jobs To Be Done approach, which led to a key question: how might we power up our JTBD [...] Read more » The post Getting Started with JTBD – Mike Belsito on The Product Experience...

Putting OKRs at the Centre – Natalija Hellesoe on The Product Experience

We all know what OKRs are. Most of us use them or have tried to at some point. But it’s a much smaller group that have used OKRs well, and for their intended purpose. Natalija Hellesoe, co-author of OKRs at the Center, joins us on the podcast to chat about taking your practice to the [...] Read more » The post Putting OKRs at the Centre – Natalija...

Building Accessible Products – Jonathan Hassell on The Product Experience

Accessibility is one of those things that we all know we should do, but are rarely confident that we’ve done it well.  To get over that hump, we talked with Prof Jonathan Hassell about how and when to embed and test for accessibility (or a11y!), when you can skip it, and how to convince stakeholders [...] Read More... The post Building Accessible...

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