Plus, Humble Games announces major layoffs amid restructuring. Greetings, comms pros! Let’s take a look at a few news stories from last week and see what we can learn from them. 1 . Delta issues a formal apology after massive delays and cancellations  If you tried to book or change a flight, or even fly with Delta over the past week, you might...

Tips for creating alignment to aid in the execution of your campaigns. During Ragan’s Employee Communications Conference this past April, VP of Communications at Tampa International Airport Veronica Cintron spoke with Ragan Director of Leaning and Council Content Mike Prokopeak, offering quick tips for finding approaches for communicators hoping...

Keeping things consistent in-house can lead to positive results both internally and externally. Last weekend, the nation and the world reacted to the stunning news that President Joe Biden dropped his bid for another term in the White House. In doing so, he became the first incumbent commander-in-chief to withdraw from the race since Lyndon B. Johnson...

New LLMs proliferate but content withers. The tech goes fast and the regulation goes slow. That could be the opening sentence for nearly any version of this story, but it seems especially apt this week as Apple rolls out a new LLM, Meta looks to take the crown for most popular model in the world and regulation continues to chug along without much...

Avoiding the word “feedback” reflects kid-glove treatment Gen Z and millennial communicators don’t want. Jim Ylisela may be crusty, but he’s no curmudgeon. A co-founder of Ragan Conmsulting Group, he loves working with young writers in the company’s Build Better Writers program. The latest corporate buzzword, according to The Wall Street...

The best of the best in the world of employee comms. Employees are your most captive audience, but not always your most engaged. When there’s an important message that needs to get through to them, nailing it the first time is key. We identified several examples of comms initiatives doing just that — and doing it well enough to earn a Ragan Employee...