"A coach is someone who tells you what you don't want to hear, who has you see what you don't want to see, so you can be who you have always known you could be." - Tom Landry, former Head Coach of the Dallas Cowboys (1960-1988) and 2X Super Bowl Champion Coaching is one of those ideas that sounds great in principle, but too often managers...

Do you trust your gut? Has it helped you when you need it, or do you feel like it's led you astray? Or maybe it's not even something you have or feel like is part of your process. Regardless of how you feel about your gut, it's an interesting topic, and one we haven't really covered before in this newsletter, nor on the Lighthouse blog. ...

"Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients."  - Richard Branson, founder of the Virgin empire of companies As a manager, this is an important message to remember. How you treat those you work with determines how your team, your department, and your company fare.  ...

Did you see the news this week? No, not that trial, not the bill, not the sportsball draft, not the war...okay, actually there's too much news to follow. I wouldn't blame anyone for tuning it all out. But there was some news that matters to managers; the FTC ended non-competes across the United States. For some of you that's a pretty...

“Do you know what our company’s strategy is?”  <Blank stares> If you’ve ever gotten this response from your team, you know how damaging it can be when your team doesn’t actually understand where you’re trying to go.  It can lead to everyone trying to go in different directions, people not understanding why their work matters,...

What helps you find your zen? How do you get "in the zone"? For me, it's sitting on my balcony on a warm, sunny day doing some writing or getting through a backlog of emails. The contrast of nature and technology relaxes me in a way that's hard to explain. But the important thing is that I know it helps, which is why when I'm not on Zoom...