“Growth hacks or so-called psychology tricks have a negative reputation. and it’s not a surprise. Think about the last time you stumbled upon such a “smart” hack — maybe when you were trying to unsubscribe from newsletters you didn’t mean to sign up for, or when booking a low-cost flight became complicated due to numerous upsells.Engagement and retention...

“There is a monotonous and somewhat vanilla verbosity associated with how LLMs write and talk. I don’t think it’s because AI doesn’t use the right words. I think it’s because AI can’t show an interest in talking to us. AI isn’t alive, or conscious, and so what interest it does show is just an artifact of language.”What if LLMs were actually interesting...

“Technological leaps will always happen and creatives always adapt. However, if you are a creative who is mostly just regurgitating the things that have come before, then you have a large reason to be concerned about the current state of the creative industry. I believe what undergirds much of the fear of this disruption is that fear — that deep down...

“Gmail is acting finicky today.”“I swear my cat threw up on the rug just to spite me.”“Siri can be so dumb sometimes.”Humans, as social animals, find it easy to interpret certain outputs as “behaviors.” Humanizing the tech we use makes it a little bit more understandable.But anthropomorphizing things can go wrong. Rather than making complex systems...

“Through the years, I’ve collected my top of vomit-inducing compliments. The #1 place forever belongs to a nice Australian designer who said:Your English is impressive!It sounds like he meant no harm. But it also makes you feel like you’re always seen as different — no matter how good you are at your job. I wish people could move on past my accent and...

“On the surface level, software tools homogenize our thinking; we reach for the solutions that the tools we have at hand are designed to create. But tools for the mind are even worse: our methodologies, frameworks, canvases, and processes succumb to what John Cutler calls the Way of Ways until they replace the initial goal entirely. The mission statement...