Hospitality Trends
Global leisure demand beginning to bloom & U.S. RevPAR moderated after three unsteady weeks.
From sustainable practices to cutting&edge technology, we've identified seven travel industry trends that are redefining the future of the travel industry and reshaping business travel solutions.
When selecting a hotel, almost all members want reassurance that their hotel is of good quality (97% say that’s most important) and in a convenient location (92%). Loyalty program benefits (90%) are nearly as essential, followed by customer service (88%).
The U.S. Federal Trade Commission’s recent decision to ban non&compete agreements marks a pivotal shift in employment regulations nationwide. This rule not only prohibits new agreements but also retroactively impacts existing ones.
Satisfaction across airlines, lodging, car rentals, and online travel agencies climbs again, returning to prepandemic levels, according to the American Customer Satisfaction Index (ACSI) Travel Study 2023&2024. The airline industry stands out, hitting an all&time customer satisfaction high of 77 after a second straight 1% year&over year...
Parents of children with ADHD, autism or other forms of neurodiversity share their plans, preferences and challenges for future family vacations in landmark travel survey
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