Management Blog

Managerial Leadership Practices based on the Time Span research of Elliott Jaques.

Latest articles

Hard to Get Good People (These Days)

From the Ask Tom mailbag- Question: I am just not getting quality candidates from our referral agency. I have two positions I need to fill. I call and explain what kind of person we need, but they take two weeks to get back to me. And the people they send are just not qualified. Response: My first question, how do you source candidates other than...

What Do You Do Well?

From the Ask Tom mailbag: Question: I have a performance review with a top performer on my team. In addition to reviewing his past 3 months results, I am trying to prepare some discussion topics that are geared towards 1) further developing his strengths and 2) finding ways to challenge him so he does not get bored. Response: I think you just defined...

Who Will Be Accountable?

We sat around the table discussing the new team member scheduled to show up for work the next morning. “Who’s she going to report to?” came the question from Raphael. “What do you mean report to?” I asked. “Well, the new person has to report to someone,” Raphael replied. “When, you say report, you mean report for duty? If that is the case, she...

Effective Or Not?

From the Ask Tom mailbag – Question: I was fortunate enough to attend one of your in-person sessions. I have a specific supervisor not able to effectively complete some parts in her role description, so we followed your assessment exercise. She and I had pretty similar views and she saw that the higher levels of work was where she was struggling....

Practiced, Grooved Behavior

“But, I thought my team was competent. They have worked under this kind of pressure, solved these kinds of problems before,” Marion reported. “So, what do you think is the problem?” I asked. “I know we spent a lot of time working from home over the past couple of months. And, now we are back in the office most of the time. Things are different....

Pretending

“I’ve tried everything I know to get Perry to improve,” Susan lamented. “Everything?” I asked. “I really like Perry, I just wish he could be more effective,” she said, ignoring my question. “In fact, everybody likes Perry. But, at the same time, he constantly disappoints.” “When he disappoints, what is the impact that has on the project? What...

Not Warm and Fuzzy

From the Ask Tom mailbag – Question: I have been reading a couple of books on Servant Leadership. It makes sense, but seems kind of warm and fuzzy. I am not necessarily a warm and fuzzy person. Response: So, let’s shift your viewpoint of Servant Leadership from a warm and fuzzy concept to getting some work done. If you read this blog, you know...

The Bloated Organization

From the Ask Tom mailbag – Question: I grew up, as a manager in a small company. I just received an offer, which I accepted at a large company with over a thousand employees. As I look around, and I know this is a corporate structure, I feel a little lost. There are managers of this and that, directors, senior levels, junior levels. I got a copy...

Getting to the Defect

“So, how did it go?” I asked. “I thought my team was on the edge of revolt,” she replied. “But, turns out, they solved the problem for me.” “How did that happen?” “I knew how I wanted this problem solved, but, instead of telling the team what to do, I just asked questions and listened. At first, the ideas went in the wrong direction, so I asked...

Most Difficult Thing To Do

Cheryl was impatient to get to her meeting. She knew how this get-together would be different. Her behavior would be the first to change. Instead of a one-way interaction, Cheryl planned to ask questions and listen. “I know listening is important,” she said. “It is the easiest thing to do and also the most difficult,” I prompted. “Tell me, what...

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