There’s a joke that many of you probably know… And it’s funny because it’s true. Something that is important to avoid when working at a firm and setting up or refining the BIM or CAD standards: these are not YOUR standards… they are the COMPANY standards. It is detrimental to the ultimate goal of adoption to have the users think of the standards...

CAD and BIM support folks are in an odd middle ground: everything we do needs to serve both the users and the entire organization. It seems to be far easier for us to know what the users need. Most of us started out as one. Understanding your firm’s goals can be trickier, but no less critical. Sometimes these goals aren’t well documented. Sometimes...

You have no idea where I am as I write this blog post. And it doesn’t matter. What does matter is that when the idea struck me, I had the appropriate tool at hand that I could just write this down. I am certainly not encouraging anyone to be “on” 100% of the time. But part of the job of a CAD/BIM support person is to share knowledge. And many times...

I love fixes that save time. I love fixes that are a little nerdy. I love fixes that automate what was once a manual workflow. It’s critical to remember if you are building a workflow for someone else, however, that you are building a workflow for someone else. That’s certainly redundant, but what works as an easy solution in your brain might not...

I am not going to make Frozen reference. Remember that we are making tools and workflows (usually) for a company or team. Your insight and input are crucial to the team’s success, so you should always present your best idea. But many times, the final decision isn’t ours. BIM and CAD support and managers usually answer up to someone. And while the...

Many times we need to explain a complicated concept to other users. And these users are most likely not as technically adept as we are. Chances are, this is why we found ourselves in a BIM/CAD support role. However, too many times I have heard someone refer to this as “talking over their heads” and that the topic needs to be “dumbed down.” I want...