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it’s your Friday good news

It’s your Friday good news, with more accounts of success even in this weird time. 1. I’ve been working my first real full time job after college for the last year, and during quarantine I decided I had had enough. With the free time from being furloughed, my husband suggested that I apply for jobs in my degree field in the city we’ve been wanting...

open thread – September 18-19, 2020

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on anything work-related that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to talk to other readers. * If you submitted a question to me recently, please do...

not feeling the Hogwarts spirit, who pays for coffee, and more

It’s five answers to five questions. Here we go… 1. I don’t want to work at a Hogwarts event I work in a public library, and every year we do a Hogwarts-related event. Since the author has revealed herself as a transphobic bigot, I am not comfortable participating this year, not least because I’m genderqueer (pronouns TBD, she/they is fine for now)....

should I avoid softening my emails with qualifying language?

A reader writes: I am curious about your thoughts on using qualifiers (“I think,” “I believe,” “it seems to me,” etc.) in work emails. I’m a woman in my mid-20s working in grants administration at a nonprofit. I often catch myself writing sentences like “I think the next steps here are…” rather than “The next steps are…” I go back and forth about...

my employee disagrees with his performance evaluation

A reader writes: I am in the process of doing an annual evaluation for one of my employees, I’ll call him Carl, who has been with the company for about a year. We did a six-month evaluation at the end of his probationary period and it did not go well. Even though I felt I gave him pretty good scores (everything was “meets expectations” or “sometimes...

I get emotional when customers yell at me

It’s the Thursday “ask the readers” question. A reader writes: I recently got promoted to assistant manager at an apartment complex and I feel pretty confident that I can do the job well. However, I know that whenever we have residents call in with complaints or we have people coming in and yelling, the calls and residents typically get passed to...

correcting your boss’s grammar, coaching a peer, and more

It’s five answers to five questions. Here we go… 1. Correcting my boss’s grammar One of my pet peeves is grammar errors because in a past life, I taught English composition for many years. The problem is that my supervisor asks me to give feedback on documents she’s put together. Nearly all have had grammar errors. I have pointed out the errors...

how do I quit when my boss won’t speak to me?

A reader writes: Let me preface this by saying, I love my job and I adore my coworkers. My boss and I go back a while; I’ve been their right-hand man for almost a decade. I have worked hard to earn the trust and respect of the folks I work with. We’re definitely one of those places that has insisted “we’re a family.” Over the last two years, my...

how to set boundaries with a very chatty coworker

A reader writes: I work with a dedicated and conscientious person. We have the same title and role and interact a lot for our jobs. I like her but she is extremely chatty. She is clueless as to how it impacts me and our joint workload and it’s starting to wear on me. A typical conversation will be her asking “How was your weekend?” Upon anyone’s...

my employee keeps reminding me she used to be a manager

A reader writes: I lead a small team at a small company. A few months ago, we hired a new team member, “Jessica,” for an individual contributor role on the team, although in her previous role she had been a team leader. As part of the interview process, we explicitly asked her if she would be happy in an individual contributor role, and she indicated...

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