A monthly take on what’s new in AI — personal stories, opinions, and inspiration from AI thought leaders. This edition is written by Salesloft CEO, David Obrand. In the next couple of years, everyone will be required to have some degree of competency in AI. AI offers a powerful solution to improving operational efficiency, and it is quickly moving from...

In today’s customer landscape, the saying, “the customer is king” has never been more pertinent. According to Salesforce, 80% of customers say the experience a company provides is as important as its products and services. This means that customer experience is the new battleground — and without an experience that wows your customers, you will only...

Did you know that last year, an estimated one in four dollars invested in American startups went to AI-related companies, nearly double the amount from 2022? Or that the IDC predicts the AI software market will grow at a compound annual growth rate of 31.4% between now and 2027? Or have you seen a diagram like this 👇 that shows the countless tools that...

A monthly take on what’s new in AI — personal stories, opinions, and inspiration from AI thought leaders. This edition is written by Christopher Penn, Co-Founder and Chief Data Scientist at TrustInsights.ai. Disclosure: This article was generated in partnership with AI. We first recorded an interview and transcribed it with the Whisper.cpp AI model....

What’s the first thing that comes to mind when you hear “artificial intelligence (AI)”? Maybe you think of a generative AI tool like OpenAI’s ChatGPT or something more specific like a disease mapping tool. Or maybe your mind jumps to early sci-fi films, where humans live alongside sentient AI robots. Perhaps you don’t think about any of that, and instead...

A monthly take on what’s new in AI — personal stories, opinions, and inspiration from AI thought leaders. This edition is written by Drift’s VP of Engineering, Bernard Kiyanda. Like any tool, AI must be applied with precision and forethought. The first step to building a house isn’t to buy a hammer — it’s to plan out your project and design your blueprint....