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Don’t Use Generative AI to Replace Discovery with Real Humans

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. Don’t get me wrong. I’m a big fan of generative AI. I use it daily in both my personal life and at work. But when we use generative AI to replace customer interviews, to generate opportunity solution trees, or to do our thinking for us,...

Wed Jun 19, 2024 16:59
Product in Practice: Testing Assumptions Was Tricky But the Convo Team Didn’t Give Up

Identifying and testing assumptions is a critical part of continuous discovery. But what happens when your assumption tests don’t go as planned? Whether you encounter technical difficulties, have a hard time finding customers to connect with, or run up against any other number of problems, it can be tempting to give up. Whether you encounter technical...

Wed Jun 12, 2024 16:24
Product Trios: What They Are, Why They Matter, and How to Get Started

Product trios are cross-functional product teams who are responsible for both deciding what to build and then building it. The goal is for a product trio to represent balanced perspectives while still remaining as small as possible to facilitate and expedite collaborative decision-making. The goal is for a product trio to represent balanced perspectives...

Wed Jun 5, 2024 16:26
Product in Practice: Getting Value Out of In-App Surveys Takes Iteration

Committing to continuous discovery means changing the way your product team operates. It’s no longer about making decisions purely based on your intuitions or stakeholder requests, but finding ways to integrate touch points with customers into your work every week—if not every day. Continuous discovery means not making decisions purely based on your...

Wed May 15, 2024 16:50
Join 3 Free Product Discovery Webinars in May 2024

In May, I’ll be hosting three webinars. If you are working on your discovery habits, check out the lineup and come join one. May 6 – Opportunity Solution Trees: Overcoming the Most Common Mistakes In this one-hour webinar, I’ll cover the most common mistakes teams make when getting started with opportunity solution trees and how to overcome them....

Wed May 1, 2024 16:05
Product in Practice: Shifting from a Feature Factory to Continuous Discovery at Doodle

Leading a product team (or several teams) comes with its own set of challenges that’s often similar to but distinct from the hurdles individual product contributors face. There’s pressure coming from all directions—your company leaders expect you to deliver business results while your product teams may be working in silos, misaligned with their peers,...

Wed Apr 17, 2024 16:09

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