Related Reading B. Laker, C. Patel, P. Budhwar, and A. Malik, "How Job Crafting Can Make Work More Satisfying," MIT Sloan Management Review, Sept. 17, 2020. Empowering workers to job craft can cut turnover and increase employee engagement. But what exactly is job crafting — and how does it work? Job crafting is the process by which workers turn...

Carolyn Geason-Beissel/MIT SMR | Getty Images “If time, money, and talent were no object, what would you do?” That was the question that Saundra Pelletier, CEO of Evofem Biosciences, shared with me when I asked her how she interviews job candidates — one of the themes that I often explored with chief executives in the weekly “Corner Office”...

James Yang/theispot.com On Jan. 2, 2023, 19 refugees from Cuba who were adrift on a makeshift boat in the Straits of Florida were spotted and rescued by the crew of the Celebrity Beyond, a passing cruise ship. Rescuing stranded refugees has become surprisingly routine for cruise liners during an intensifying global migrant crisis. What made...

Carolyn Geason-Beissel/MIT SMR | Getty Images When one of the largest global telecom companies grappled with high customer attrition, the marketing team used a heuristics-driven approach to retain customers. For example, if a customer hadn’t made any outgoing calls in three weeks, the company would roll out a promotion. However, this approach...

Paul Romer once considered himself the most optimistic economist. He rightfully predicted that technology would blow up as an economic driver coming out of the inflation of the 1970s but acknowledges he did not foresee the inequality that technology advances would lead to. On this episode of the Me, Myself, and AI podcast, Paul shares his views...

Matt Chinworth/theispot.com As artificial intelligence plays an ever-larger role in automated systems and decision-making processes, the question of how it affects humans’ sense of their own agency is becoming less theoretical — and more urgent. It’s no surprise that humans often defer to automated decision recommendations, with exhortations...