A guide to scaling enterprise SaaS product and engineering teams. We've led teams that have grown from $0-100M in ARR, and learned our lessons the hard way so you won't have to.
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Unspoken Startup Folk Wisdom

Best practices for building a company are passed from person to person like ancient tribal knowledge of which plants in the forest are edible. Over time, the best connected companies learn these best practices via their strong networks, while less connected companies persist in making avoidable mistakes. Here’s a list of best practices that should...

Wed May 22, 2024 07:00
Managing High Performers

Management advice often includes guidance on managing low performance. There is less written about managing high performance. This disparity exists for two reasons: High performance is less common than low performance, because high performers usually get promoted into positions with higher expectations. Underperformance is in every role;...

Wed May 8, 2024 17:04
Platform Support

I work for a big tech on a smaller product that is part of a rather large portfolio. This product has front-ends in multiple platforms (web, desktop, mobile and so on). Unfortunately, my team handles the smallest platform and we’ve been suffering deep cuts in funding. We now handle an entire platform with a minimal team. Do you have any recommendations...

Thu Apr 18, 2024 03:03
Consistent Traits of the Best Startup Scalers

Scaling up a startup – rapidly growing from say $2M to $200M ARR – is an exciting and challenging journey. You aren’t quite a startup anymore, but you’re also definitely not a big company. And given the high rate of growth, the nature of the job changes meaningfully over the course of just a few years. Few companies get to this point, and the time period...

Fri Apr 12, 2024 06:12
Consistent Traits of the Best Startup Scalers

Scaling up a startup – rapidly growing from say $2M to $200M ARR – is an exciting and challenging journey. You aren’t quite a startup anymore, but you’re also definitely not a big company. And given the high rate of growth, the nature of the job changes meaningfully over the course of just a few years. Few companies get to this point, and the time period...

Fri Apr 12, 2024 05:42
Have Concerns And Commit

I lead a couple of teams. I could use a gut check on decision making. how do you convey a top down decision (a decision that you don’t buy in entirely) to your team? something other than “hey, leadership wants x, I see a, b, and c as potential pitfalls in x. I have conveyed my reservations. now it’s time to disagree and commit” This question came...

Thu Apr 4, 2024 15:48

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