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Best Automated Answering Services For Small Businesses

Want to jump straight to the answer? The best automated answering service for most small businesses is VoiceNation or SAS. Small businesses have limited time, and answering customer calls yourself takes your attention away from actually running the business. The problem is that diverting calls to voicemail often gives off the wrong impression....

Best Help Desk Ticketing Systems

Want to jump straight to the answer? The best help desk ticketing system for most people is Zoho Desk or Freshdesk. Helpdesk ticketing software is an essential extension for many businesses, especially for those handling a high number of customer inquiries. Helpdesk ticketing systems can help you manage customer issues without needing an entire...

Best Ecommerce Fulfillment Services

Want to jump straight to the answer? The best ecommerce fulfillment service for most people is ShipBob or Red Stag Fulfillment.  Warehousing, packaging, and shipping orders to customers on your own is tough to manage at scale. Ecommerce fulfillment services solve this problem by handling these tasks on your behalf.  Outsourcing ecommerce...

Best Inbound Call Center Services

Want to jump straight to the answer? The best inbound call center services for most people are RingCentral or Nextiva.  Call center services are essential if you receive a high volume of inbound calls from customers and are worried you won’t get back to everyone. Utilizing a call center service is the easiest and most cost-effective solution...

Best HR Training Programs

Want to jump straight to the answer? The best HR training programs for most people are Administrative Human Resources (HR) for Beginners by Udemy or Human Resource Management: HR for People Managers Specialization by Coursera. HR training programs are essential if you want to learn more about managing people and understand how to apply ethical...

Best To Do List Apps

Want to jump straight to the answer? The best to-do list apps for most people are Todoist and TickTick.  Staying organized during a busy time can quickly feel like the world is crumbling around you. Sometimes there are too many tasks to complete and not enough brainpower to remember everything.  But that’s where to-do list apps come into...

SEO Reputation Management

Want to get going right away? Click here to sign up for WebiMax and start building your SEO reputation strategy today. Whether you’re battling negative publicity or building an online brand reputation from scratch, Search Engine Optimization (SEO) is an important part of your online reputation strategy.  Good SEO is what launches your...

How To Remove Reviews From Facebook

Customer reviews on Facebook help your business earn brownie points and win more potential customers. But just like any other platform, getting bad reviews can also damage your brand‘s credibility. In fact, research suggests that 68% of potential customers form an opinion after reading between one and six online reviews. You can only imagine the consequences...

The Essential Guide to SMS Marketing Strategies

Companies use SMS (short messaging service) to have two-way texting conversations with their customers. Texting is a powerful tool, yet SMS marketing strategies often fail because texting gets treated like “just another channel.” It’s not. Texting with a customer is personal, immediate, and disruptive. These can all be good factors, but only...

The Cost to Clean Up Your Brand’s Bad Online Reputation

Customers and businesses don’t want to work with brands that have a bad online reputation. Whether it’s negative reviews, bad press, or some type of scandal that hurt your company, you must take steps to fix your brand’s perception online. The cost to clean up your brand’s bad online reputation depends on the source, severity, and initiatives...

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