The Appcues Customer Engagement Blog
Personalized onboarding keeps users engaged, creates deeper relationships with customers, and increases activation and retention rates. Here are 5 personalization tactics that you can use to shorten your users' time to value, plus examples of personalized onboarding UX from successful products.
You're familiar with omnichannel marketing, but what about omnichannel user onboarding? Here are 5 ways to go beyond multichannel user engagement to create a cohesive onboarding experience that helps new users reach their aha moment, shorten time to value, and find success with your product.
Are you trying to take your product management skills to the next level? Learn what key traits and skills can boost your career as a product manager.
Are your customers happy? This basic question can be surprisingly hard to answer. Learn how to gather feedback and gauge customer satisfaction more effectively with these 9 examples of Customer Effort Score (CES), Customer Satisfaction Score (CSAT), and Net Promoter Score (NPS) surveys done well.
Discover 10 powerful in-app strategies to engage accounts at scale, from trial conversion nudges to personalized support and feature adoption campaigns.
Here are 26 ideas for your next product launch that you probably aren't thinking about today. Laden with examples, this post is sure to inspire something neat.